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  • Patient Centricity: Commit to 'best outcomes and experience' for our patients. Treat patients and their caregivers with compassion, care and understanding. Our patients’ needs will come first in every situation.

  • Integrity: Be principled, open and honest. Model and live our ‘Values’. Demonstrate moral courage to speak up and do the right things.

  • Teamwork: Proactively support each other and operate as one team. Respect and value people at all levels with different opinions, experiences and backgrounds. Put organization needs’ before department / self interest.

  • Ownership: Be responsible and take pride in our actions. Take initiative and go beyond the call of duty. Deliver commitment and agreement made to team, colleagues, management, shareholders and customers/patients.

  • Innovation: Continuously improve and innovate to exceed expectations. Adopt a ‘can-do’ attitude. Dare to do things differently.

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